Order Processing
We aim to process all orders within 1-2 business days of receipt. While we strive to meet this timeline, please bear with us during busy periods. As a small team, we work diligently to ensure your order is shipped as quickly as possible. Please note, orders are not processed on weekends or major U.S. holidays.
Shipping Options
We currently offer shipping within the continental United States. We do not ship to Hawaii, Alaska, or internationally, and we are unable to ship to P.O. Boxes.
We ship via USPS, UPS, and FedEx. Delivery times can vary depending on the carrier, a tracking number will be emailed to you once your order ships, allowing you to track your package via the carrier’s website.
Shipping Costs
Enjoy free standard shipping on all orders!
Returns
Please see details regarding our return policy here.
Issues With Shipping
If you have any issues or questions regarding shipping, please contact us at customer.service@storkexchange.co. We’re here to help!
Once your order has shipped, the carrier takes full possession of the package. While we do our best to ensure a smooth delivery, occasional delays or issues can arise. If your package goes missing, we’re here to support you in working with the carrier to resolve the issue as quickly as possible.