REOPENING 9/19/22

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    WE'RE HITTING PAUSE

    Thanks to y'all we've grown faster than we could have ever imagined! But we just can't keep up. Stork Exchange has always been a small operation and our team has been getting even smaller - one of our amazing employees left for an incredible opportunity while we've taken a hiatus as we’ve welcomed our son Baker to the family! Our remaining staff is shorthanded and struggling to keep up with a growing number of orders, keep our inventory stocked with great finds, and handle all the other daily tasks required to keep the business running.So we’ve made the difficult decision that to best serve our customers and our employees alike we will be pausing our operations for two months - from 7/15 to 9/19. During this time we will be focused on building an improved experience for parents who want more affordable and more sustainable options.We can’t wait to welcome you all back on 9/19 to a better experience than ever!With so much thanks,
    Ben and Cyndal

    WHAT THIS MEANS

    Just because we're taking a pause doesn't mean we're going away! Here's what we WILL and WON'T be doing during this time.

    We WON'T be selling any items via our website or at the Pineville pop-up shop.We WON'T be accepting any new requests to sell used baby gear.We WILL be fulfilling all orders placed through 7/15 - including local pickups and deliveries. If you need to schedule a time to pickup an order please email us at customerservice@storkexchange.co.We WILL be honoring our 14 day return policy for any orders placed through 7/15 and responding to all customer service requests.We WILL be taking any used baby gear we previously arranged to acquire. If you haven't yet heard from us about setting a pickup, we will be in touch shortly.We WILL be hard at work building an even better Stork Exchange.

    WHAT YOU CAN EXPECT WHEN WE RETURN

    We'll be coming back with an improved experience for both buyers and sellers! Here's some of the key things you can look forward to:

    MORE INVENTORY
    We'll be out finding the best quality used baby gear around so that when we reopen you can expect more items than we've ever had before.
    IMPROVED SALES PROCESS
    We're revamping how you sell your used baby gear with improved scheduling and pickup options to make the whole process easier and smoother.
    NEW LOCATION
    We're moving into a larger Charlotte warehouse! We'll be closing our Pineville pop-up but you'll still be able to browse our products, pickup orders, or drop off baby gear you wish to sell at our new location when we reopen.
    BIGGER TEAM
    We're growing so we can keep up! A bigger team means we'll be able fulfill orders faster, add more inventory to the site weekly, and deliver the impeccable customer service you deserve.

    ABOUT US

    Hello! We're Ben, Cyndal, Elliot, and Baker!We started Stork Exchange to reduce the cost of parenting - financially and on the planet.We realized that there were so many parents out there like us, who wanted to purchase more of their baby goods secondhand but were frustrated with the hassle of buying things off Craigslist and Facebook Marketplace.We created Stork Exchange with busy parents in mind. Our easy to search online marketplace features a curated selection of baby goods from brands parents know and love. Each item is carefully inspected and thoroughly cleaned before its shipped directly to your door!Spend less. Use less. Painless

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    And when we reopen we'll keep you in the loop about our latest and greatest finds!

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